Legal

Terms of Service

Please read these terms carefully before using our website or purchasing artwork from Andaleeb Orfi Art Gallery.

Effective Date: January 1, 2024  ·  Last Updated: January 1, 2024

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Welcome to Andaleeb Orfi Art Gallery. These Terms of Service govern your use of our website and the purchase of artwork. By using our site, you agree to these terms in full. If you have any questions, please contact us before proceeding.

1. Acceptance of Terms

Agreement to Terms

By accessing or using the Andaleeb Orfi Art Gallery website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes by updating the effective date at the top of this page. Your continued use of the website after any changes constitutes your acceptance of the new terms.

2. Products & Orders

Original Artwork

All artworks listed on our website are original, hand-crafted pieces by Andaleeb Orfi. Each piece is unique and one-of-a-kind. Product descriptions, dimensions, and images are provided as accurately as possible, but slight variations in color may occur due to monitor settings.

Order Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including cases of pricing errors, suspected fraud, or unavailability of the artwork.

Pricing

All prices are listed in USD and are subject to change without notice. We are not responsible for typographical errors in pricing. In the event of a pricing error, we will contact you before processing your order.

Payment

We accept major credit cards and other payment methods as displayed at checkout. All transactions are processed securely through our payment partners. Full payment is required before an order is shipped.

3. Commission Artwork

Commission Process

Custom commission requests are subject to artist availability and approval. A non-refundable deposit of 50% is required to begin work on any commissioned piece. The remaining balance is due upon completion and before shipment.

Revisions & Approval

Clients will receive progress updates and have the opportunity to provide feedback during the creation process. Minor adjustments are included; significant changes to the original brief may incur additional fees.

Timeline

Commission timelines vary depending on complexity and current workload. Estimated completion times will be communicated at the time of order. We are not liable for delays caused by circumstances beyond our control.

4. Shipping & Delivery

Shipping Methods

We ship worldwide using reputable carriers. Shipping costs and estimated delivery times are calculated at checkout based on your location and the size of the artwork. All artworks are carefully packaged to ensure safe delivery.

Risk of Loss

Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for delays, damage, or loss caused by the shipping carrier once the package has been handed over.

International Orders

International customers are responsible for all customs duties, taxes, and import fees imposed by their country. We are not responsible for delays caused by customs processing.

5. Returns & Refunds

Return Policy

We accept returns of original (non-commissioned) artworks within 14 days of delivery, provided the artwork is returned in its original condition and packaging. Buyer is responsible for return shipping costs.

Commissioned Works

Due to their custom nature, commissioned artworks are non-refundable once work has commenced. The initial deposit is non-refundable under all circumstances.

Damaged Items

If your artwork arrives damaged, please contact us within 48 hours of delivery with photographic evidence. We will work with you to resolve the issue, which may include a replacement or refund at our discretion.

6. Intellectual Property

Ownership of Artwork

Purchase of an artwork grants you ownership of the physical piece only. All intellectual property rights, including copyright, reproduction rights, and digital rights, remain exclusively with Andaleeb Orfi unless explicitly transferred in writing.

Prohibited Uses

You may not reproduce, distribute, publicly display, or create derivative works from any artwork without prior written consent from the artist. This includes digital reproduction, printing, and commercial use.

Website Content

All content on this website, including images, text, logos, and design elements, is the property of Andaleeb Orfi Art Gallery and is protected by copyright law. Unauthorized use is strictly prohibited.

7. Limitation of Liability

Disclaimer of Warranties

Our website and products are provided "as is" without any warranties, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation

To the fullest extent permitted by law, Andaleeb Orfi Art Gallery shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages.

8. Governing Law

Jurisdiction

These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the competent courts.

Dispute Resolution

We encourage you to contact us first to resolve any disputes amicably. If a resolution cannot be reached, disputes may be submitted to binding arbitration in accordance with applicable rules.

Questions About These Terms?

If you have any questions or concerns about these Terms of Service, please don't hesitate to reach out to us directly.

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